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The 10 Best IT Support Companies in Richmond (2026)
This list ranks Richmond-area IT support companies using Google review data, updated for 2026. We use a Bayesian-style score that balances average rating with the number of reviews, so a high score reflects both strong ratings and meaningful customer feedback. Richmond’s mix of small businesses, nonprofits, and growing tech operations means reliable IT partners are essential for day-to-day operations and security. This guide focuses on measurable review performance to help you narrow the field before contacting providers and requesting quotes that match your specific needs.
This ranking is computed from Google reviews (our method). Listings marked Partner are paid advertising spots: they sit alongside the ranking without changing its order.
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Franklin IT Solutions – Managed IT For Business Richmond, Chesterfield, Henrico
Franklin IT Solutions tops our ranking with a perfect 5.0 Google rating and the largest review count on the list at 70, giving it both quality and breadth of feedback. The business name indicates a managed IT focus for businesses across Richmond, Chesterfield, and Henrico, and its Google category is Computer support and services. Those combined factors put it ahead in this review-weighted ranking.
The full ranking
Bastionpoint Technology
This Richmond-based firm holds a 5.0 rating with 69 reviews and is categorized as Computer support and services, showing strong local customer feedback on Hull Street.
69 reviews
PCRx Business IT Support Richmond VA
PCRx has a 5.0 Google rating from 63 reviews and is listed as Computer support and services, with an address in Richmond that suggests a focus on local businesses.
63 reviews
Verdica Technologies
Verdica Technologies appears as a 5.0-rated Computer consultant with 51 reviews, based in North Chesterfield at Professional Road.
51 reviews
Technology Assurance Group
Technology Assurance Group carries a 5.0 rating from 50 reviews and is categorized as a Computer consultant, located on Midlothian Turnpike in the Midlothian area of Richmond.
50 reviews
TeamLogic IT
TeamLogic IT shows a 5.0 score with 23 Google reviews and is listed under Computer support and services, operating from Gayton Road in Richmond.
23 reviews
ScribNet
ScribNet holds a 5.0 rating from 14 reviews and is categorized as Computer support and services, with an office on Southlake Boulevard in North Chesterfield.
14 reviews
Ippon Technologies
Ippon Technologies is a 5.0-rated Software company with 12 reviews, located on W Leigh Street in Richmond.
12 reviews
DCITM
DCITM appears as a 5.0-rated Software company with 10 reviews and an address on Mayland Drive in Richmond.
10 reviews
Yesteck IT Services
Yesteck IT Services has a 5.0 rating from 10 reviews, listed under Computer support and services and based on W Hundred Road in Chester.
10 reviews
Frequently asked questions
How should I choose an IT support company in Richmond?
Start by matching services to your needs—managed IT, on-site support, cybersecurity, or software help. Check Google ratings and review counts, ask for references, confirm response times and service-level commitments, and verify that their experience aligns with your industry and systems.
What pricing models do IT support companies typically use?
Common models include hourly rates, per-project fees, and monthly managed-service agreements that cover a set scope of work. Ask for a clear scope of services, what’s included or billed extra, and how they handle emergencies to compare real costs.
What should I verify before hiring an IT provider?
Confirm credentials like relevant certifications, insurance coverage, data‑protection practices, and backup/disaster‑recovery plans. Also request client references, sample contracts or SLAs, and a clear escalation path for urgent issues.
How was this ranking of IT support companies built?
The list is based on Google review data using a Bayesian-style approach that weights average star rating by the number of reviews, updated for 2026. That method favors firms with both high ratings and substantial customer feedback.